Rewards Club  Free Shipping Australia Wide Over $100* A family owned Australian online art supplies retailer    Gift Cards
Rewards Club  Free Shipping Australia Wide Over $100* A family owned Australian online art supplies retailer    Gift Cards

Shipping & Delivery

 

Same Day Dispatch

Applys to orders placed before 11am weekdays (ACST)

Flat Rate Standard Shipping  $9.90*

Free shipping over $100*

Shipping may be slower during sales periods and SA public holidays

For items required urgently, please select Express Post.

 

Free shipping (Australian online orders only)- Applies to all orders equaling $100 or more with the exclusion of bulky items like canvas, easels, paper packs & some others. Shipping will be Australia Post.

Standard Shipping- $9.90 Flat Rate (online orders only)- Applies to online orders Under $100 with the exclusion of bulky items like canvas, easels, paper packs & some others.

Current Australia Post Shipping times estimate-

VIC, ACT, SA & TAS      2-4 business days
NSW & QLD                  4-6 business days
WA & NT                      5-10 business days
Express Post                   1-3 business days (longer for remote areas)


Same day dispatch- Orders must be placed before 11am ACST (weekdays) to be eligible, orders placed after 11am ACDT order will leave the store the following business day. Art to Art cannot guarantee next day delivery once the parcel has been picked up by Australia Post.

Tracking your delivery- An email will be sent containg tracking information once your order has been despatched or log into your account - My Account/orders to find your recent purchase history and tracking details

Click & collect - available via our Brooklyn Park store only- Please wait for an email notification before collectiong your order, a notification is sent by email when your goods are ready.

All orders are despatched for our Brooklyn Park location. Delivery time frames are dependent on your location & selected delivery method.

Stock Levels - Stock levels correspond to our Brooklyn Park store. If an item cannot be supplied a member of our team will contact you within 24 hours

Bulky items - Bulky items like canvas, easels, paper packs & some other items, will incur an additional shipping charge. This fee depends on the item & is charged by cubic measurement and delivery location. If your order is unable to be shipped to a certain location at a reasonable rate, you may be contacted for an agreeable extra cost or the offer to cancel your order an receive a full refund

  • Bulky goods are marked on each item incur an extra freight cost with average delivery time of 3-6 days *longer for remote areas.
  • Post Office Boxes are not accepted for orders containing bulky goods
  • Authority to leave will be granted on all bulky goods deliveries. Please ensure you include specific instructions on a safe area for the parcel to be left at your own risk
  • Oversized items not avilable to purchase online will be quoted on each individual circumstance. Please contact us with your full delivery address for delivery cost quotation

    Click the link to Australia Post for the most up to date delivery advice & current delays AUSTRALIA POST

Dangerous & Flammable goods- Are not eledgible to be shipped. Available to purchase in store only

Shipping to New Zealand- Shipping charges will be calculated at checkout

  • Standard Air Post with tracking- 5-8 Business days depending on location
  • Express Air Post with tracking- 3-7 Days depending on location & customs
  • All International order payments are made with Paypal only
  • Orders received before 11am ACST are packed same day. The order will be shipped and a tracking number provided within the next business day

All prices are in Australian Dollars (AUD) 

Import duties and taxes for the destination country are not included in the order total or postage charges. Please check with your country's customs office to determine what these charges will be before you place your order. These charges are normally expected to be paid to the delivering postal company and are the recipients responsibility to pay. They are not extra charges from Art To Art

 

 

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